Common questions
Questions we hear most often
What is social media management at Method & Matter?
Social media management means we run the channels for you, including the strategy, the posts, weekday replies, a monthly planning meeting, and a report. We can also build the social system, including the AI support, and train the people who will use it day to day. Companies can hire a single service such as content creation, strategy for a team that already posts, social branding, a workshop, photography and video, or paid social. The proposal names what is included. This practice is growing beside the advisory work, and a conversation is how we see whether a proposal is the right next step.
How much does social media management cost in Greater Portland, Maine?
We don't publish a monthly rate. After a conversation we send a written proposal. The fee depends on the channels, how many posts a month, whether we photograph or film, and which services are included, so two channels under full management are a different fee from strategy for an in-house team or from a single shoot. If the work includes paid social, the proposal names that too. Media spend stays in your ad account.
What changes the fee?
Adding a channel, raising the number of posts, including a shoot, or adding replies will change the proposal. Eight posts a month and twenty posts a month are different engagements. A half-day of photography within about forty-five minutes of Brunswick is priced on its own when it is not already inside management. Travel beyond about forty-five minutes of Brunswick is priced before we book the day, and the length of the engagement is named in the proposal.
How many posts do you publish each month?
There's no standard count, so we name the number in the proposal before work starts. On a management engagement that number includes the plan, the replies, and the monthly meeting. Adapting one post for a second platform still counts as one post.
Do you film the content, or do I send photos?
Either works. Photography and video are a separate service: a half-day on site, a shorter visit, or a defined shot list within about forty-five minutes of Brunswick, which covers Greater Portland. We edit and caption the footage. If you already have the photographs, content and management are produced from what you send, and the proposal says which.
Which platforms do you manage?
We manage the platforms named in the proposal, which for a local business is often Instagram and Facebook, and for a professional firm is often Instagram and LinkedIn. Another channel is an additional fee, and each post is cropped and captioned for the platform it runs on.
Do you respond to comments and messages?
On a management engagement, yes. We reply on weekdays during Maine business hours on posts we published. A sale, a complaint, or a question we should not answer comes to you the same day. Nights, weekends, and review sites stay with your team, and content creation alone doesn't include replies.
Do you run social media ads?
Yes. We can advise on paid social, or plan and run it. The proposal names the scope. Media spend stays in your ad account.
Who owns the accounts and the files?
You do. Profiles, followers, and files stay in your name while we work as managers on accounts you own, and when the engagement ends the accounts stay where they are.
How is this different from Brand Launch or an Owner Go-to-Market Strategy?
Brand Launch is the full brand, including name, mark, and system, while social branding is a guide and templates for the feed, for a company that already has an identity or needs only that layer. An Owner Go-to-Market Strategy is a written plan at $3,900 covering offer, message, channels, and sequence. Social work can follow that plan and is proposed on its own. The small-business advisory retainer is $2,200 a month for counsel and does not include posting or photography. A program-tier retainer is quoted in writing.